Choose the right plan for your organisation
Flexibility between on-premise or fully-managed in the cloud, with additional collaboration add-ons and bridges available.
Element
Element Enterprise
Minimum seats
Monthly billing
Annual billing
Unlimited E2EE messaging
Voice and video calls
Voice messages
Private and public rooms
Read receipts
For Web, Android, iOS, macOS, Windows & Linux
Customised web app
Customised mobile app
Spaces to organise conversations
App translation in 60 languages
E2EE by default for 1:1 and group messaging
Cross-signed device verification
Multiple devices per account
Search in E2EE rooms
Secure login (PIN or Face ID)
Shared moderation bot
Antivirus for E2EE environment
Admin interface
One business day support SLA
99.9% uptime SLA (for cloud)
Single-tenant hosting from 500 seats
Data retention policies
Managed deployment protocol
Mobile security pack
Includes mandatory app lock, enable/disable features and more
Single Sign-On
High availability
Audit bots for regulation or compliance
Admin bot for global room administration
Content scanner (antivirus)
Dedicated moderation bot
GDPR compliant
Per remote monthly active user (RMAU)
Microsoft Teams
Slack
Signal
Telegram
Discord
IRC
Migration tools for Slack, Rocket.Chat and Matrix
Widgets (web apps embedded in room)
No vendor lock-in
Custom DNS
Select your hosting region
Matrix open standard to connect millions of users
Ability to support private federation
Ability to support ecosystem federation
Ability to support open federation
One business day support SLA
99.9% uptime SLA
DINUM
Element partners with the French government to support 300K users.
Dataport
Element works with Dataport to support 500K users across the states of Hamburg and Schleswig-Holstein.
Mozilla
Mozilla uses Element for secure team collaboration and community discussion.
Texas Department of Emergency Management
Element delivers secure, robust and resilient communications for disaster recovery situations.
BWI
Germany's Bundeswehr use Element for secure communications.
University of Innsbruck
Element is used for safe, inclusive communication.
Matrix is an open network for secure, decentralised communication, connecting 42M+ users over 80K+ deployments.
Governed by The Matrix.org Foundation, the Matrix protocol is an open standard with open source implementations, supporting a vibrant developer ecosystem. Element was founded by the team behind Matrix as a way to bring it to the mainstream.